Data Policy
ZionAi, powered by Zion Reborn Limited, is committed to protecting the privacy and security of your data. This Data Policy explains how we collect, use, and share information about you when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: Name, email address, phone number, payment information.
- Technical Information: IP address, browser type, device information, log files.
- Message Content:Content sent or received through our platform, processed to enable responsive, AI-powered interactions.
- Response Data:Information about interactions, including the time and frequency of responses, which helps improve the performance of AI-driven responses.
- User Interaction Data:Data collected through engagement with our AI-powered services, such as user feedback on responses, which enables us to refine AI accuracy and relevance.
- Usage Information: Pages visited, time spent on pages, interactions.
- Cookies and Tracking Technologies: Session and persistent cookies, web beacons, tracking pixels.
How We Use Messaging and AI Data
To provide and enhance AI-powered response capabilities, we use collected messaging and interaction data as follows:
- To Enable and Improve AI Responses: Analyze message content to generate contextually appropriate responses using AI.
- To Enhance AI Accuracy: Use aggregated, non-personally identifiable data to train and refine the AI models that power responses, enhancing relevance over time.
- To Personalize User Interactions: Customize responses based on user interaction patterns for a more effective and tailored experience.
- To Improve Service Reliability: Track and optimize messaging response rates to ensure prompt and reliable service.
How We Use Your Information
- To Provide and Maintain Our Services: Manage user accounts, process transactions, provide customer support.
- To Improve Our Services: Analyze usage patterns, enhance user experience, develop new features.
- To Communicate with You: Respond to inquiries, send updates and notifications, market new products and services.
- To Personalize Your Experience: Recommend content and services, customize user interface.
- To Ensure Security: Detect and prevent fraud, conduct security audits.
- To Comply with Legal Obligations: Meet regulatory requirements, respond to legal requests.
Sharing Your Information
- Service Providers: Third-party service providers for services like payment processing, data analysis, and customer service.
- Business Partners: Partners with whom we offer joint products or services.
- Legal Obligations: When required by law or in response to legal requests.
- Corporate Transactions: In the event of a merger, sale, acquisition, or change of ownership.
Data Security
We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request copies of your personal data.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing under certain conditions.
- Object: Object to processing of your personal data under certain conditions.
- Data Portability: Request transfer of your data to another organization under certain conditions.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Changes to This Data Policy
We may update our Data Policy from time to time. We will notify you of any changes by posting the new Data Policy on this page.
Contact Us
- Address: No 262 Odo-akuo Street, Ogele, Asa LGA, Kwara State.
- Phone Number: +2347034341410
- Email: support@zionai.com.ng